In Outlook client, simply go to the Help menu and select Contact Support. If the issue persists, I'd like to suggest you to contact our Outlook for Mac experts to request further assistance.
Meanwhile, as your Outlook client is not the latest version (version 16.26 (19060901)), we recommend you update your Outlook client via Help > Check for Update to get better user experience. Search 'Exchange' under Login -> All Items and delete everythingĥ.
In addition, you may do following steps to delete keychain to see if it helps:ġ. Greetings, about the issue about your Gmail account in Outlook client, it is recommended to enable two-step authentication for your Gmail account and then use the app-password when Outlook ask for password.įor detailed steps, you can refer to the part 'set up two-factor authenticationthis for Gmail' in this article: Add